Frequently Asked Questions
Everything you need to know about Sonia Collections™ handmade Indian Juttis, Mojaris, worldwide shipping, sizing, returns and international orders.
1. What products does Sonia Collections™ offer?
We offer handcrafted Punjabi Juttis, Rajasthani Juttis, Mojaris, Bridal Juttis and traditional Indian ethnic footwear, made by skilled Indian artisans.
2. Do you ship worldwide?
Yes. Sonia Collections™ accepts international orders and ships to customers in the USA, UK, Canada, Europe, Australia, UAE and other international destinations.
3. How long does delivery take?
International delivery is generally around 8–12 days after dispatch. Actual delivery time may vary depending on destination, customs and the shipping service used.
4. Is worldwide shipping free?
Free Worldwide Shipping may be available on eligible orders. Shipping terms are shown during checkout or on the relevant product page.
5. Do you offer USA DDP shipping?
Yes. DDP may be available for eligible USA orders. For other destinations, applicable customs duties and taxes may be the buyer’s responsibility.
6. How do I choose my Jutti size?
Choose your usual US shoe size and check the available size chart before ordering. If you are between sizes, please contact us before placing your order for assistance.
7. Are your Juttis handmade?
Yes. Our footwear is handcrafted by skilled Indian artisans using traditional craftsmanship and careful finishing.
8. Can I return my order?
Eligible retail orders may be returned within 15 days according to our return policy. Please review the applicable return conditions before sending an item back.
9. Can I exchange my Jutti for another size?
Size exchange may be available for eligible orders. Please contact us as soon as possible after delivery so we can assist according to the applicable exchange conditions.
10. Do you accept wholesale and bulk orders?
Yes. We welcome wholesale, bulk, OEM and private-label orders from international retailers, brands and business buyers.
11. Can you make custom or private-label Juttis?
Yes. Custom designs, OEM production and private-label orders may be available depending on the design, materials, quantity and production requirements.
12. How should I care for my Juttis?
Keep your Juttis dry and clean them gently with a soft cloth. Avoid machine washing, harsh chemicals and excessive moisture.
13. How can I contact Sonia Collections™?
For product questions, sizing, international orders, wholesale, private-label or custom requirements, please contact our team through our website.
Handcrafted Punjabi Juttis • Manufacturer • Exporter
Worldwide Orders Accepted