Terms of Use

Welcome to Sonia Collections™. By accessing or using our website, you agree to use the website responsibly and in accordance with these Terms of Use.

If you do not agree with these terms, please do not use our website.

1. Use of Our Website

You may use the Sonia Collections™ website for lawful purposes and for browsing, purchasing products, contacting us, or learning about our handcrafted collections.

You agree not to use the website for any unlawful, fraudulent, abusive, harmful or unauthorized purpose.

2. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, availability and other information displayed on our website are accurate and up to date.

Because our products are handcrafted, minor variations in colour, texture, embroidery, finishing or appearance may occur. These natural variations are part of handmade craftsmanship.

3. Orders & Purchases

When you place an order through our website, you agree to provide accurate and complete information required for processing and delivery.

We reserve the right to cancel or refuse an order where necessary, including in cases of incorrect pricing, product availability, suspected fraudulent activity or other legitimate business reasons.

4. Prices & Payments

Product prices are displayed in the currency shown on the website or during checkout. Prices, availability and applicable charges may change without prior notice.

Payments must be completed through the payment methods made available on our website.

5. Shipping & Delivery

We offer international shipping to eligible destinations. Delivery times are estimates and may vary because of customs, carrier delays, weather, local conditions or other circumstances outside our control.

Applicable customs duties, taxes or import charges may be the responsibility of the buyer depending on the destination and order.

6. Returns & Exchanges

Returns and exchanges are subject to the applicable Refund & Exchange Policy and Returns Policy published on our website.

Please review the relevant policy before placing an order.

7. Intellectual Property

All website content, including product photographs, images, graphics, logos, text, designs, branding and other materials belonging to Sonia Collections™ is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, sell or use our content for commercial purposes without prior written permission.

8. User Conduct

You agree not to interfere with the operation or security of our website, attempt unauthorized access, introduce malicious code, misuse website services or engage in activity that could harm Sonia Collections™ or other users.

9. Third-Party Links & Services

Our website may contain links, embedded content or services provided by third parties. We are not responsible for the content, availability, privacy practices or policies of third-party websites or services.

10. Website Availability

We make reasonable efforts to keep our website available and functional. However, we do not guarantee that the website will always be uninterrupted, error-free, secure or available at all times.

11. Limitation of Liability

To the extent permitted by applicable law, Sonia Collections™ shall not be responsible for losses or damages arising from the use or inability to use the website, delays caused by third parties, technical problems, or circumstances outside our reasonable control.

12. Privacy

Your use of our website is also subject to our Privacy Policy, Cookie Policy and Your Privacy Choices information.

13. Changes to These Terms

We may update these Terms of Use from time to time to reflect changes to our website, services, business practices or applicable requirements. Updated terms will become effective when published on this page.

14. Contact Us