Terms and Conditions

15 Days 100% Return Policy and Free Shipping Worldwide

Shipping and Delivery Policy

At Sonia Collections, we ensure the best and fastest delivery for all products purchased through our website, with worldwide free shipping. Our delivery timeframe is within 7 to 14 days, and our dispatch handling time is 2-3 days. We ship goods via Aramex and USPS.

To ensure smooth delivery, please register your address and phone number correctly on our website. Keep the following points in mind:

Accurate Address Details: Enter your house number and landmark correctly to avoid shipping issues.
Correct Registration Information: Provide accurate name, address, city, and pin code details. Incorrect pin codes can cause shipping errors.
Valid Mobile Number: Ensure your mobile number is valid and contactable for delivery-related queries.

Light goods are couriered, while heavy goods are surface couriered. In some cases, shipping is completed within 24 hours.

Bulk Orders

We accept bulk orders worldwide. For bulk orders, we offer both FOB and CIF shipping from Nhava Sheva Big Port in Mumbai. Samples and sample shipping costs are paid by buyers. If buyers have a courier account, we can hand over samples to their courier account.

Cancellation Policy

If you need to cancel an order, you can do so before it leaves our warehouse. If the order has already been dispatched, a 10% cancellation fee will apply.

Trademark

All trademarks, logos, and service marks displayed on our site are the property of Sonia Collections. Unauthorized use or modification of these trademarks is prohibited and may result in fines. If you receive a damaged product, notify us immediately. We will arrange for the damaged product to be collected within 7 days. Sample and shipping costs are paid by the buyer.

Duties and Taxes

Orders may attract duties and taxes based on the destination country’s regulations. These charges are displayed during the order process and are also sent to your registered mobile number and email. Customers are responsible for paying any applicable taxes.stination country’s regulations. These charges are displayed during the order process and are also sent to your registered mobile number and email. Customers are responsible for paying any applicable taxes.